Our product is available for purchase online, telephone, email or fax. Please visit the following site for information. http://www.simventions.com/photovisor/purchase.htm.

NOTE: There are some restrictions currently regarding countries our product can be sold to. If you try to buy our product and find out that you live in a country where you can't buy PhotoVisor, please let us know. We are working these issues, and hope to have the product available to the greater international community shortly.

When you remove an image from the filmstrip or event view, it does not delete the actual image from the original source where you got it (i.e. hard drive, camera). All images within PhotoVisor are maintained independently within memory until they are saved into a PVA file. If you accidentally delete an image in your album, you have two options:

(1) You can immediately hit the "Undo" key or menu item after the accidental removal. This will restore the image back to the view in its previous location, or

(2) You can always re-insert the image from it's original location (hard drive, camera, etc...).

Yes, the current version of PhotoVisor Creator now provides support for exporting JPEG files to disk. Just right click on the image and a pop up menu will appear. Select "Save Image". A save dialog will appear.

Yes, the current version of PhotoVisor has the ability to bring in different images of equal filenames (which keeps you from having to rename files before loading). Uniqueness qualities of images are now based on creation date and time rather than file name.

That really depends on the amount of systems resources you have available. There are really no restrictions to the number of pictures or songs you can add to a PVA show within PhotoVisor. However, the version of Windows you are running and the amount of physical RAM will dictate your PhotoVisor limitations.

The question you must answer is, "what amount of resolution do you want from the PVAs you build using PhotoVisor so that you can easily share them?" PhotoVisor allows you to adjust the resolution and compression of images stored within a PVA. We suggest keeping the resolution to no greater than your screen size resolution (typically 1024 x 768), and the compression quantity at no less than 10 %. We've found most users are comfortable with 640 x 480 resolution and a compression quantity of 20%. For soundtracks, we suggest using WMA or MP3 files as opposed to WAV file. PhotoVisor will tie all these files together (images and soundtracks) to produce a single PVA file that is compressed. You may choose to burn the PVA onto a CD (if it is large), or email the PVA (if it is small). Keep in mind the size though, large files sent over wire to an email address is not considered a friendly gesture.

This message was more prevalent in the older versions of our software when running under Windows 95, 98 or Millennium (Me). These three operating systems handle the allocation and swapping of memory quite differently than Win 2000 or XP. Occasionally, when images are being added to PhotoVisor, the system kernel is unable to pre-allocate the space necessary to load in the next image into memory. Newer versions of PhotoVisor, however, provide significant improvement in forcing the pre-allocation of space allowing you to load even more images. Please download the latest version of PhotoVisor if you are experiencing this problem. You may also want to consider increasing the amount of RAM for your system. Finally, another option is to upgrade to Windows 2000 or XP, which handles memory swapping much more efficiently.

This is similar to the above issue. Be sure you have downloaded the very latest version of PhotoVisor. Many of the early resource issues have been corrected in Version 1.5.

If you continue to have problems, try the following...

(1) Before you try to load in a new picture, click on the "PVA/System Info" Tab. You should see some memory information. We encourage you to monitor the Available Physical Memory status as try to load in new images.

(2) Also, be sure you have the memory alarm in the Settings Dialog set. (To get to the dialog click Options - Settings off the menu bar, or the button with the tools off the tool bar.) In the Settings Dialog (Application Settings tab), make sure Perform Memory Check is enabled and your alarm limit is at least 1mb. This is designed to warn you if you're running out of memory when you load images or sounds. If you continue experiencing problems, I suggest bumping it up to 2mb.

(3) As general rule, if you're experience problems or the PhotoVisor memory alarm goes off (which is what we'd prefer), try closing all other applications. Closing other apps will increase the amount of Available Physical Memory. Also, check to see if you have a lot of icons in the system tray (which show up in bottom right of the screen), these are really applications running in the background. Perhaps you can close some of these. If there are a lot of apps that run in the background, you might be pushing the limit with the amount of memory available under Windows 95/98/Me. Again, what we've found is that Windows 95, 98 and Millennium all struggle with memory page swapping with a majority of multimedia applications.

We use a wide range of characters in our registration key. Some of the letters and numbers look similar. Hence, the likelihood is that the registration key was mistyped when you entered it into PhotoVisor. We suggest copying the key provided to you and pasting it into each field within the PhotoVisor Registration Dialog. It's easy to get an alphabetic "O" and a numeric "0" mixed up.

We're sorry you're experiencing problems installing our software. The file you are missing is actually a Microsoft Installer component, found on systems that have been updated with the latest Microsoft patches. Unfortunately, users of older or unpatched operating systems need to download this component for installing software applications such as PhotoVisor. Please select the link associated to the operating system you use below.

• Windows 95,98 & ME
• Windows NT & 2000

This will bring you to the appropriate Microsoft download page. Instructions are provided on how to download and install the Installer component. After the Microsoft Installer component is installed, please try installing PhotoVisor again.

This problem only occurs on a handful of systems. It turns out that one of the DLL files (INETWH32.DLL) that we provide should be re-located to the Windows System directory. This is a common DLL provided by many software venders who include a help program with their application. The reason why many users do not have this problem is because an install of another application would have likely copied this DLL into the system directory. We chose to have it copied to the install directory for PhotoVisor upon installation. Our Help program runs if you double click it in Windows Explorer, but when it's launched from the application, a number of things happen causing the operating system to look for it in the Windows/System directory. Therefore, what you need to do is copy the INETWH32.DLL for the PhotoVisor Install directory into your Windows/System directory. Then, next time you run PhotoVisor, the help should launch without a problem. We'll correct this problem on the next PhotoVisor update.

There are three possible reasons why they may not hear any sound to your PVA:

#1 - They may need DirectX 8 or higher installed to play MP3s / WMAs. (www.microsoft.com/directx).

#2 - If the sound tracks associated to your PVA are MP3 or WMA (and DirectX8 is installed), there very well could be a music license issue depending upon how you "ripped" your music (if it came from an Audio CD). For example, Windows Media, by default, will only allow you to play your music on your local machine unless you "uncheck" the Enable Personal Rights Management. Of course, we cannot advocate nor can be held responsible for the sharing of copywritten material with PhotoVisor. We suggest using music that can be freely distributable.

#3 - Finally, there's always the chance the volume control for "Wave" output is turned down even though the "CD" output is up. To check, just have them double click on the sound icon in the system tray. It will bring up a dialog showing the volume levels.

Our current version of PhotoVisor provides only a standard flip transition between slides and blanks. We are strongly considering adding expanded transition support for future versions. However, standard flips provide the most efficient mechanism for putting together a rapid fire slide show.

You are more than welcome to save your PVAs on a CD and send those to others. PVAs can be viewed using the PhotoVisor Player, which is freely distributable and available from our web site. Upon written permission, you may also copy the PhotoVisor Player image installation onto your CD that you distribute. Just contact us at info@simventions.com to let us know who you are and the intended audience for distribution of our PhotoVisor Player software.

Yes and no. There are some minor visual issues with synchronizing two groups of pictures into one album with PhotoVisor 1.5, however you should still be able to do exactly what you intended. The process is to...

(a) Load multiple images, associate those images to a sound track (in either order).
(b) Make sure Auto Synch is enabled.
(c) Once you're happy with the images and the sound track, go ahead and "lock all image play lengths".
NOTE: A dialog should appear titled "Lock All?" with the question, "Do you wish to preserve play lengths for all images." You want to select "YES".
(d) Next, "add" another sound track, and add the next batch of images (in either order).
(e) After all images and the new sound track is added, click on Auto Synch (make sure it's pushed down (enabled)).
NOTE: A dialog should appear titled "Enable Auto-Image Music Synch?". You want to select "YES."

PROBLEM: You may notice the filmstrip view does not show the last group of pictures in synch with the last soundtrack when you have followed all these steps. Despite its appearance, however, it should be fully synchronized. To verify, please test play the PVA. We apologize for the filmstrip view issue and plan to correct the view problem for the next 1.5+ update release.

Check this web site regularly for the very latest information about PhotoVisor. The SimVentions team will post answers to frequently asked questions (FAQs), sample PVAs, free media files, updated software, updated documentation and information about new and existing products. Questions and issues can be emailed to photovisor@simventions.com